Fractional COO Services

Fractional COO Services

Does your business need to add leadership skills and industry knowledge in Operations?
Could your business benefit from outside perspective for its Operations functions?
Does your organization lack experience in certain key Operations roles?
Could your business benefit from an extra set of hands to free up key Operations leadership? 

If the answer to any of the above is yes, Valenta Fractional COO services could be the perfect solution.

Role and Characteristics of a COO

COO

The COO is the right hand of a CEO. The COO ensures a company runs smoothly and is in charge of all its Operations. The COO is well versed in the business of a company and makes sure an organization is executing.  Typically, a COO has direct knowledge and expertise with the main activity of a company be that manufacturing, financial services, health services, power or energy, education, property and real estate, telecommunication, or any number of industries. HR and administrative services are often rolled up under COO positions. All administration functions typically fall under the COO, and logistics, sourcing, and purchasing frequently also fall in this domain. In addition to the operational management COOs are responsible for development, implementation, and continuous improvement of the business and its processes and methods. COO’s often have strong financial and project management backgrounds. Many are well versed in Six Sigma methodology. 

Why Engage Valenta Fractional COO Services?

COO-operations

At Valenta we specialize in providing services to midsized companies and small businesses. We have assisted countless Operations departments. Our Fractional COO is one more way that we can help move the needle for our clients. A Fractional COO can fill a vital role for businesses for the short term. Our services can also be part time. If your business requires it our COO can also be part time for a long term time frame. If your business needs help executing, a Fractional COO can be an excellent addition. If a company’s CEO needs a mentor or someone to offload some of their responsibilities to, a Fractional COO can also be a great add. COO’s can help increase operational efficiency, improve the bottom line, and increase customer satisfaction. 

A Fractional COO can Help your Business With

Below are some of the ways a Fractional or Interim COO can help and add value :

Application Selection
  • Operations Streamlining
  • Workflow Design and Strategy
  • Applications Roadmaps
  • Application Selection
costing-and-budgeting
  • Costing and Budgeting
  • Vendor Management
  • Expense Optimization
  • Strategic Review
Content-Analysis
  • Project Management
  • Change Management
  • Service Optimization
  • Management and Policies

Valenta Approach to Fractional COO Services

We take the following approach to every Fractional or Interim COO engagement and provide lasting benefits to our client’s Operations and Administration departments :

Access

Assess – When we start an engagement for a COO we speak with all stakeholders, understand where your business and Operations departments is today, and document “as is” processes and workflows.

recommended

Recommend – Based on assessment of your Operations organization we will recommend best practices specific to your business and market conditions and advise best courses of action. 

 

Prioritize

Prioritize – We will rank and determine priority actions and the highest value opportunities to optimize your business and the Operations department we are offering Fractional COO services for. 

Implement

Execute – We will work with your organization to implement and execute any recommendations and best practices based on prioritization. 

Analyze, consistency

Consistency – It is our goal to produce stable and predictable results for all business and Operations departmental processes and deliverables. 

Repeatability

Repeatability – We will ensure that processes, deliverables, and workflows are repeatable, well understood and documented. 

We will help provide long term optimization and growth for your Operations activities. 

What Can Your Business Expect From a Valenta Fractional COO?

Here is what a business can expect from Valenta Fractional COO and Interim COO services :

  • Experienced executives in the area of Operations
  • Reasonable costs and fees for COO services
  • An approach of continuous improvement for Operations
  • Documented repeatable processes that your organization can implement and maintain long term for Operations

Benefits of Fractional COO Executives

There are many benefits of bringing on board Fractional COO to assist a business with Operations and Administration.  Some of those benefits include the following :

  • There are no long term employment contracts, bonus structures or equity positions to negotiate with our COOs.
  • The terms of COO engagement can be flexible in regard to time. The length of an agreement and the hours per week or month are tailored to meet the needs of every business.
  • A Fractional COO will bring a fresh perspective and come with real world Operations experience.
  • Most Fractional Executives have vetted relationships with other business services provided for staff augmentation, outsourcing, technology consulting, and managed services.

When does a Fractional COO Make Sense?

A Fractional COO can be a superb option for a variety of business scenarios. Situations we have frequently seen, and where we have provided services include : 

 

  • Current leadership is strong operationally or with specific domain expertise but lack strategic thinking and do not have a broad range of experiences to draw upon.
  • Current leadership has strategic vision but cannot be free from day to day requirements. They need qualified Operations leaders to delegate responsibility to.
  • A current operating model has reached capacity and leadership needs to take a step back and level up.
  • There is an immediate COO vacancy that needs to be filled while a longer term leader for the Operations is secured.
  • Current Operations leadership is struggling and needs a qualified and skilled coach and mentor.
  • Current Operations leadership is not up to the task and needs to be replaced.

How to Start the Process to Engage a Fractional COO?

Defining a Scope of Work and the needs of your Operations and Administration department is always the best first step. We are here to discuss our COO services. After exploration if a match is established, we will identify and define the exact role. During discovery, in addition to scope we can define time frames and the dedicated hours and days required per month.  All aspects of our COO engagements can be flexible, customizable, and scalable.

We look forward to assisting your business and Operations and Administration team. 
A Fractional COO is an excellent option for SMBs, startups, businesses in transition and growth mode.
Please reach out to us here to continue discussions. 

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